Incident response is a critical phase of incident management. Emergency actions, particularly life saving, life protecting activities, ALWAYS take first priority, even if facts regarding the circumstances of the incident are destroyed in the process.

• Identify one contact person to deal with media, family, attorneys, etc.
• Attend to medical needs of injured person - be supportive, caring
• Avoid discussion of fault: Admissions against your own interest and other excited utterances can be admitted into evidence and used against you if the case is later tried
• Get and give basic Information
• Don't promise that bills will be taken care of

Identify date and time Identify injured/address Identify witness/address Identify location Identify condition of area Identify injuries Identify cause of incident Identify statements Preserve physical evidence: Photos of area/items Secure items involved

Identify date and time Identify parties involved Identify injured Identify witnesses Contact Police Description of Areas: Signals Stop signs Travel lanes Road conditions Preserve Evidence: Photos of scene Photos of vehicles

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